Complicating Continuous Improvement

Does the continuous improvement industry need to practice more of what we preach: do we need to lean out our Lean process and reduce our Six Sigma variations? Humans, by nature, tend to over-process the simple into complexities that are not strictly necessary. We change agents are acutely aware of this as we busily go…

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Are You Training People to Think or Follow a Checklist?

Several weeks ago, at the MoreSteam annual Executive Briefing in Houston, Texas: Excellence in Process Improvement, there was an interesting presentation and discussion on Lean/Sigma training. The conference participants were comprised of a select group of experienced continuous improvement professionals, many of whom are program leaders. The question was raised (in essence): “Do our historical…

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